Support
Email info@unichat.dev and you'll hear back within a couple of days. YouV2 is built by one person, so replies aren't instant — but they are written by hand, not generated.
Managing your subscription
Subscriptions are billed by Apple, not by us — which means cancellations and refunds go through Apple too.
- Cancel: Settings ▸ your name ▸ Subscriptions ▸ YouV2. Cancel at least 24 hours before the period ends to avoid the next charge.
- Refund: request at reportaproblem.apple.com. We have no ability to issue refunds ourselves.
- Restore: Settings ▸ Restore Purchases inside the app.
Your data
- Export everything:Settings ▸ Privacy & Data ▸ Export My Data. You get JSON and CSV, including the records kept only on your device.
- Delete your account: Profile ▸ Delete Account. Immediate, no email required, nothing retained. Export first if you want a copy.
- Stop Health access:turn any metric off in Settings ▸ Apple Health, or revoke it in Apple's Health app.
Full detail in the privacy policy.
Common questions
- Does it work offline?Yes. YouV2 is offline-first — everything works without a connection and syncs when you're back.
- Do I need an account? No. Habits work locally without one. An account adds backup, sync, and Group Mode.
- Is my Health data uploaded?Only when a reading completes a habit — that measurement is saved with your habit history and synced. Don't enable Health integration if you'd rather it never left your phone.
- I lost my streak unfairly. Streak shields absorb an occasional miss, and skipped days are excused. If something looks wrong, email us with the habit name and dates.